INFORMATION ABOUT COVID-19

Important Coronavirus Update:

For all up to date information please refer to https://www.dhhs.vic.gov.au/coronavirus

Whilst we do our utmost best to provide you with up to date information, we may not be able to update this website as our time is spent making sure our patients and their families are taken care of during this time.

We understand the level of anxiety and concern surrounding information distributed by the press about Coronavirus (COVID-19).

With that being said, from 16th April 2020, should you now have any mild respiratory symptoms (sore throat, cough or shortness of breath), you are eligible to be tested.

To be tested, you will need to follow the below steps:

1. Phone our clinic on (03) 9796 2222 and speak to our reception team. One of our receptionists will book a time for a Telehealth Consultation (Bulk Billed for our normal patients) within 24 hours of your initial contact. This Telehealth Consultation will be carried out via Skype, Whatsapp, Facetime or mobile call by one of our Doctors. Please have follow up contact details at consultation.
2. Once a Doctor has deemed that you are at risk and require testing, our clinic will arrange a suitable time to attend our Coronavirus Clinic at Murray House Clinic’s premises within 24 hours of the phone/video call.
3. Arrive at your pre-determined time and stay in your vehicle at all times. A nurse will come to your vehicle with the necessary equipment to carry out swab testing. DO NOT LEAVE YOUR VEHICLE. A nurse will be in our car park in an allocated area where they will approach your vehicle to take the required swabs.
4. Murray House Clinic will contact you via telephone to discuss the results as soon as they have been received.

DURING THIS TIME, IT IS IMPORTANT THAT YOU REMAIN IN SELF ISOLATION UNTIL RESULTS HAVE BEEN RECEIVED. REFER TO THE GOVERNMENT’S ISOLATION GUIDE ON THEIR WEBSITE FOR FURTHER TIPS WWW.DHHS.VIC.GOV.AU/CORONAVIRUS.

We ask for your patience as this is new for us and our systems are evolving constantly.

Coronavirus Covid-19 Isolation Guidance

COVID-19 Self Assessment for Risk

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